Refund requests must be sent to firstname.lastname@example.org along with the order number, your company name and the reason for the refund.
Alternatively, you can make a refund request via the following link:
The refund request must be made within 14 days of purchase and cannot be "part" of a package.
Once the refund is processed, we will send you a confirmation email and funds will go back onto the card you paid with. The funds will appear in your bank account generally within 2-3 working days depending on your bank.
Simple Tip: If you plan on using our services again or purchasing a different product/ service on the back of the refund, you can request the refund to be made as "credit" on your account.
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